Italian
English
Spanish
French
German
18KT GOLD
Complete collection
Alternating four-leaf clover bracelet in Malachite and Onyx in 18kt Gold
Free shipping for orders over €15.00
The Alternating Malachite and Onyx Four-Leaf Clover Bracelet in 18kt Gold is a sophisticated piece of jewelry, perfect for those who appreciate the combination of the intense colors of green malachite and black onyx with the shine of yellow gold. Each four-leaf clover represents luck and protection, making this bracelet a unique and meaningful piece.
Main features:
-
Material: 18kt Gold, for unparalleled quality and brilliance.
-
Stones: Malachite and Onyx, for an elegant and refined contrast.
-
Finish: Polished and diamond-cut, for a brilliance that enhances the preciousness of the jewelry.
-
Clasp: Pear-shaped lobster clasp, secure and easy to use.
-
Length: 18 cm with reduction to 16 cm, adjustable to the wrist.
-
Element: Four-leaf clover, symbol of luck and protection.
-
Dimensions: Four-leaf clover measuring 7x7 mm, arranged in a line.
An Elegant and Lucky Charm Jewelry
Perfect for any occasion, the bracelet with alternating four-leaf clovers in malachite and onyx adds a touch of color and refinement to your style, making it stand out with elegance.
Welcome to the section dedicated to our Shipping Policy. My Mō is a made in Italy brand, entirely designed, produced, and shipped from Aversa, with deliveries throughout Europe. Here you will find all the information regarding costs, delivery times, couriers used for sending your orders, repair times, and product exchange service.
1. Shipping Costs
Free shipping for orders ≥ € 15.00.
Cost of € 7.00 for orders < € 15.00.
2. Delivery Times (Courier Transit)
| Destination | Standard times | Notes |
|---|---|---|
| Italy | 24–48 hours | Up to 72 hours for remote areas or smaller islands. |
| Europe (standard) | 3–5 working days | Variables depending on the destination country. |
GLS Shop Pickup Option
The customer normally orders by entering their address. At the time of shipment, they will receive an email and SMS notification with a link to select the most convenient GLS Shop (stationery stores, tobacconists, or GLS branches). The package will be delivered there and can be picked up within 10 working days from deposit.
2.1 Clarification on Total Times
The indicated times of 24/48/72 hours refer exclusively to the transport period, that is, the time the courier takes after picking up the package. They do not include internal handling times (picking, quality checks, packaging…).
Actual delivery time = warehouse preparation + courier transport.
3. Preparation and Production Times of Orders
3.1 Ready-to-Ship Products
Even products indicated as “ready to ship” require up to 7 working days to be picked from our warehouse in Aversa, checked according to the strict My Mō quality standards, carefully packed, and entered into the logistics system for shipping. We receive thousands of orders daily and, to ensure uniform and timely service, we reserve the maximum of 7 working days.
3.2 Made-to-Order Products (Customized and 18kt Gold)
This category includes all items whose production starts only after order confirmation ("Made to Order"). Specifically: products with customizations (engravings, photos, specific sizes) and all 18kt Gold jewelry (even if without engravings).
Production Times:
- Standard: 15 working days.
- Complex processing: up to 30 working days.
Technical reason: The customer must be aware that they are not purchasing an industrial "off-the-shelf" product. The processing takes time because each piece must go through several stages (CAD design, casting, manual finishing, electroplating, quality control). The indicated days are working days (excluding Saturdays, Sundays, and holidays).
Operational advice: always contact us via support@mymo.it to check the actual times based on the product.
3.3 Priority Service "Skip the Line"
Are you in a hurry? The exclusive service is available that guarantees production and courier handover in only 1–3 working days (skipping the standard wait).
Service link: https://www.mymo.it/products/servizio-salta-la-fila
Cost: €9.99 (non-refundable).
Fundamental Rules:
- 1 Item = 1 Service: The cost applies to each individual jewel. If you purchase multiple customized products, you must purchase a service for each.
- Prior Agreement: Contact us before purchase to verify technical feasibility.
- Non-Refundable: The amount is retained for handling the case even if the order cannot be fulfilled within the express times due to lack of agreement or force majeure.
3.4 Legal Basis
Pursuant to Art. 61 of Legislative Decree 206/2005 (Consumer Code), My Mō commits to delivering within the agreed terms. In the absence of different indications, the maximum term is 30 days from the conclusion of the contract.
4. Shipping, Risks and Insurance
4.1 Express Courier Used
My Mō entrusts all shipments to express couriers (GLS, SDA), chosen based on destination and operational conditions. The choice of carrier is at the company's discretion.
4.2 Storage and Redelivery
The courier makes two attempts. If no positive outcome, the package goes into storage.
Release and redelivery cost: €8.50, charged to the customer. Alternatively, the customer can pick up the package independently at the courier's office.
4.3 Package Insurance and Claims Management (Very Important)
We offer the possibility to insure the shipment at a cost of €1.99. Your choice determines the assistance timing in case of loss or damage:
-
A) Customer WITH Insurance (+ €1.99) - Total Guarantee:
In case of loss or obvious damage, you are entitled to immediate and free reshipment of the replacement item. The process is managed entirely by us with absolute priority. -
B) Customer WITHOUT Insurance - Standard Procedure:
If you decide not to insure the package, in case of problems My Mō will still open the claim procedure with the courier on your behalf, but the timing is dictated by the carrier.
Attention: The procedure may take up to 30 working days. Replacement or compensation will occur only and exclusively if and when the courier confirms the favorable outcome of the claim (Art. 4.5 Terms and Conditions).
Verification obligation: Any visible damage must be reported within 48 hours of delivery by sending photos to support@mymo.it.
5. Repairs
Estimated processing and repair time: 10–15 working days.
Repair cost: always free (24-month warranty for conformity defects).
GLS pickup and shipping service: € 20, customer’s responsibility.
Self-shipping: customer’s responsibility.
6. Product Exchange
Service cost: € 12.00 (old item pickup + new item delivery).
Additional costs: any price difference and recovery of lost discount.
Requirements: request within 14 days, intact product.
Procedure: send request to cambi@mymo.it.
7. Payments and Refunds
Cash on delivery (COD): NOT available. All orders must be paid at purchase.
Refunds: As per Terms and Conditions, every refund (return, unavailability, etc.) is made exclusively through Store Credit (Account).
Legal notice: for full details on rights and duties related to shipping, please consult our Terms and Conditions.
Do you need assistance?
Visit the page dedicated to Customer Support
Accepted Payment Methods
At My Mō security is the priority. We use encrypted protocols to ensure the highest protection of your data. Below you will find the active payment methods and operating rules.
💳 Electronic Payments (Immediate)
We accept secure payments through the main circuits and digital wallets. The order is processed immediately.
- Credit and Debit Cards: Visa, Mastercard, Maestro, American Express, PostePay, and prepaid cards.
- Digital Wallets: Apple Pay, Google Pay, Shop Pay (for a fast one-click checkout).
-
PayPal: Pay securely using your account or associated card.
- "Pay in 3 installments" option: Available by selecting PayPal at checkout (subject to PayPal approval).
- Klarna: Pay in 3 interest-free installments. The first installment at the time of order, the following every 30 days.
⚠️ Transaction not successful?
If the card payment is declined, it is often due to banking security systems (3D Secure). We recommend you:
- Check your Bank App to authorize the spending notification.
- Verify you have sufficient credit.
- Alternatively, try selecting PayPal or Klarna to complete the purchase.
🚫 NOT Accepted Methods
- ❌ CASH ON DELIVERY (PAYMENT ON DELIVERY):
My Mō DOES NOT offer the possibility to pay cash on delivery. All orders must be paid at the time of purchase or via instant advance bank transfer. - ❌ PAYMENT SLIPS OR POSTAL ORDERS:
We do not accept payments via paper slips or postal orders.
⚠️ FOCUS: BANK TRANSFER (Manual Procedure)
In line with our Terms and Conditions (Sec. 3), this payment method is NOT automatically selectable at checkout, but must be specifically requested.
STRICT RULES FOR BANK TRANSFER:
- ⚡ INSTANT BANK TRANSFER ONLY:
We accept exclusively instant bank transfers. Ordinary transfers (which require 2-3 working days) are not accepted. - 📞 MANDATORY MANUAL PROCEDURE:
If you wish to pay by bank transfer, you must contact Customer Service. - 🔒 ORDER PROCESSING:
Our operators will create the order manually and enter it into the system ONLY after receiving the funds credited to our account. Products are not reserved pending payment.
Need help with payment?
Visit the dedicated Customer Support page
Note well
Important Note on Price, Weight, and Requests:
This piece of jewelry is not sold by weight. Its value lies in the complexity of the design, the quality of the 18kt Gold used, and the meticulous handcrafted workmanship. Each piece is a unique work, the result of experience and passion.
By company choice, we do not provide the product weight even upon request, as our philosophy is not based on a gold counter logic.
Those who choose this jewelry do so for the value it represents, not for the price per gram.
Certificate of Authenticity
Every gold jewelry piece is accompanied by a certificate of authenticity confirming the composition in 18kt Gold (750‰). The certificate guarantees the quality and purity of our gold, with trademark and 750 hallmark stamped on each product.
Important Note on Handcrafted Workmanship:
Each piece of jewelry is unique, shaped by hand by our artisans. The artisanal mastery gives each piece a distinctive characteristic, making it different from others. In the handcrafted production of our products, slight variations in details may be noticed. Choosing our jewelry not only embraces singularity but also celebrates the uniqueness that comes from manual workmanship, making each piece truly special.
Information on the Illustrative Image:
Please note that the images provided are for illustrative purposes only. Each handcrafted jewelry piece is a unique work of art, created manually by our skilled artisans. The artisanal nature of our products means that each piece will be distinctive and may vary slightly in details compared to the reference images. Any modifications made in response to your personal preferences may affect the final appearance of the product, giving your jewelry an exclusive character. We take pride in the diversity and originality of each piece and guarantee that, despite any differences from the illustrated images, your jewelry will be a unique and extraordinary interpretation of the art of goldsmithing.
Production and Shipping Time:
Our goal is to deliver your custom jewelry as quickly as possible. The estimated production and shipping times for this jewelry can be up to 15 working days (excluding Saturday and Sunday). However, please note that the actual timing may vary depending on the current workload.
If you wish to know the exact waiting time for your order, we invite you to contact us via chat or email. We are always available to provide you with the most accurate information possible and ensure that your jewelry is made with the utmost care and artisanal attention.
Legal Notice on Withdrawal – Article 59 Consumer Code
This 18kt Gold jewelry is made exclusively on commission, following the order placed by the customer. It is not a ready-to-ship product but an item expressly ordered and produced on request, according to the specified processing requirements.
Pursuant to Article 59, letter c) of the Consumer Code (Legislative Decree 206/2005), the right of withdrawal is strictly excluded, as these are goods made to measure or clearly personalized, whose production begins only after order confirmation.
By purchasing, the customer fully accepts this condition and agrees not to request cancellations, modifications, or refunds. This information is clearly stated both in this description and in the Terms and Conditions accepted at the time of purchase.
